TEMPORARY RETURN POLICY DUE TO COVID-19
The safety of our employees and our customers is our number one priority. Due to COVID-19, we have made the decision to change our merchandise return policy. We will not be accepting returns of any merchandise until further notice. Once a product has left the store, we cannot accept it back and give a refund.
All orders returned as undeliverable or unclaimed may be charged a 20% restocking fee plus shipping charges.
Last updated on: November 2016
Red Cherry Lashes has created this privacy statement to demonstrate our firm commitment to your privacy and security. The following informs you of our policies and practices regarding the collection, use and disclosure of personal information we receive from users of www.redcherrylashes.com.
We use your personal information only for providing and improving the use of the website. By using the website, you agree to the collection and use of information in accordance with this policy.
Information about you
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.
The personally identifiable information that you provide us and information about your orders may be combined with other personally identifiable information from our records and other sources. This information will be used to make our future marketing efforts more efficient. This information may also be shared with our third party service providers and other marketers whose products or services we feel may be of interest to you. If you prefer that we do not share your personal information, please email us at firstname.lastname@example.org.
Upon entering our website, visitors are assigned a Customer ID Number to verify the user’s identity. If an order is placed with us, a separate Customer Number will be assigned by our in-house order management system as an account number in our record system.
Similar to many website operators, we collect information that your browser sends when you visit our website. This log data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, pages of our website that you visit, time and date of your visit, time spent on those pages and other statistics.
You can disable cookies or indicate when a cookie is being sent through your browser options. However, if you do not accept cookies, some portions of our site may not work properly if you choose to do so.
We may use your personal information to contact you with newsletters, marketing or promotional materials. If you do not wish to receive future materials or other correspondences from us, you may opt out by contacting us at email@example.com.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place the latest encryption technology as well as physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
We understand the importance of taking extra precautions to protect the privacy and safety of children. We do not knowingly collect, use or disclose personal information from children under 13 without verifiable parental consent. If we learn that we have collected the personal information of a child under 13, without first receiving verifiable parental consent, we will take steps to delete the information.
Notification of Changes
This policy and the use of this site are governed by California law. If a dispute arises under this policy we agree to first try resolving it with the help of a mutually agreed upon mediator in the following location: Duarte, California. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each party.
If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Los Angeles, California, under the rules of the American Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.
Red Cherry Lashes is controlled, operated and administered entirely within California. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
All images are the sole property of Red Cherry Lashes. Republication and redistribution of content is expressly prohibited without prior written consent of Red Cherry Lashes. Please email us at firstname.lastname@example.org for further information.
Products and services will each be listed and described on the website under development.
Red Cherry Lashes offers online catalog requests. The contact information collected for this request is necessary to mail out a catalog.
All products on the website will be listed with a price.
All orders will be delivered via USPS.
All orders should be received within 7-10 business days.