All claims of missing or damaged items during shipping should be reported to Red Cherry Lashes within 48 hours.  *Due to FDA sanitary regulations, we are unable to accept returns on any opened or used products. 

Red Cherry Lashes offers a 14 day money back guarantee (less shipping and handling charges) on any new, unopened, unused products; returns must be received within 14 days after the original shipping date.  All items must be in their original packaging.  Return shipping is the responsibility of the purchaser.  Please inspect your entire order immediately upon delivery and email us at for any discrepancies.  New, unused, unopened items returned within 14 days of original shipment will be charged a 20% restocking fee. 

Undeliverable/Unclaimed Packages:

All orders returned as undeliverable or unclaimed may be charged a 15% restocking fee plus shipping charges.